Privacy Policy

Privacy Policy


We are fully committed to protecting your privacy. Any information that is given to us will be used only to enhance your shopping experience with this site. Any personal information that you submit will be used simply to process your orders and is protected by our secure server. We will not pass on your personal information to any organization outside of Binder Enterprise Pty Ltd or any of its subsidiaries.

From time to time, we may provide statistical information about sales, trading patterns and navigation techniques to reputable third parties. This will simply comprise data collected about you and other users to form aggregate results. It will not include any direct personal information that identifies you as our customer.

Any changes to our information collection policies will be posted on this page. By using the Koalabi site, you are consenting to the collection of information by Binder Enterprise Pty Ltd or any of its subsidiaries. It is our promise that there is nobody more important to us than you, and that we will provide you with absolute shopping privacy.


Due to a growing amount of internet fraud through stolen or invalid credit card numbers, Koalabi has found it necessary to implement stricter security measures in an effort to reduce the risk of credit card misuse. This will help safeguard ourselves and you, our customer, against any criminal activity. Some users of our site may be asked for credit card verification. You will be contacted via email should we require this information from you. Koalabi wants to ensure that all of our customers can shop with complete confidence online. We have taken every possible measure to give absolute security to our customers in their dealings with us. We have created a secure transaction environment for commerce on the Internet. Our e-commerce system uses Secure Sockets Layer technology SSL to ensure your shopping experience is safe, sound and secure at all times. SSL locks all information passed from you to Koalabi in an encrypted envelope. This makes it almost impossible to be intercepted by an unauthorized party, as long as your browser and local network support the use of encrypted data transmissions. SSL is the system that is used by all reputable e-commerce sites. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Website Policies & Conditions:

1. Pricing/Currency:

All prices exclude any local taxes, tariffs or charges and hence these may be charged on goods by local authorities at delivery outside of Australia.

All prices on the website default to Australian currency. The currency conversion amounts appearing within this site are for your information purposes only and are approximate amounts in your selected currency. Your credit card will be charged in Australian Dollars for the amount shown with AUD $ as the currency and the converted amounts shown here are not necessarily the exact amounts that will appear on your credit card statement as international currency exchange rates are prone to change beyond the control of Koalabi.

2. Trademark:

Koalabi Australia® is a registered and protected trademark. Any use of this registered trade mark without the prior written consent of Binder Enterprise Pty Ltd may be in breach of the Trade Marks Act 1995 (Cth) or the Trade Practices Act 1974 (Cth) or relevant laws in other countries and is expressly prohibited.

3. Website Information:

The information provided on this website has been compiled for your convenience. We believe all the information on this website to be accurate to the best of our knowledge.

However, no warranty is made as to the accuracy or reliability of links and associated information related to external websites (third-party information) and Binder Enterprise Pty Ltd disclaims all liability and responsibility for any direct or indirect loss or damage which may be suffered by any recipient through relying on such third-party information.

4. Links to and from other websites:

Koalabi Australia is not responsible for the content of any material appearing on any third party sites linked to and from the Website. If you decide to access any of the third party services or websites advertised or linked, you do so entirely at your own risk. Binder Enterprise Pty Ltd accepts no liability or responsibility for the actions or omissions of the linked sites in relation to the content contained therein or effects on any local laws.

5. Laws:

Koalabi is a division of Binder Enterprise Pty Ltd is based in Melbourne, Australia and the use of this site is governed by the laws of the state of Victoria. Any legal proceedings arising as a result of using this website or liaising with will take place in the law courts of the state of Victoria.

6. Site Change:

Binder Enterprise reserves the right to make any changes, modification, additions, deletions or corrections at any time without prior notice.